Introduction
Merchants of Play Inc. ("MOP", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including [Insert Domain Names], and use our services.
This Privacy Policy applies to users worldwide, and especially with respect to users from Canada, the United States of America, the European Union (EU), and the United Kingdom (UK). We comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR).
If you have any questions about this Privacy Policy, please contact us at officialstuff@merchantsofplay.com.
Information We Collect
We collect personal information to provide you with our services, improve your experience, and comply with legal obligations. The types of information we collect include:
1.1 Information You Provide to Us
Account Creation: Name, email address, and contact details when you create an account or contact us.
Communications with Us: Information you provide through surveys, feedback, or customer support inquiries.
Purchases: Payment information and transaction details, processed by third-party payment processors.
Promotional Activities: Information you provide to participate in promotions, contests, or loyalty programs.
1.2 Information We Collect Automatically
Usage Data: Information about how you interact with our websites and services, such as game activity, IP address, and browser type.
Device Information: Data about the device you use to access our services, including operating system and unique device identifiers.
Geolocation Data: Approximate location derived from IP address, if applicable.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookies Policy below).
1.3 Information from Third Parties
Social Media Platforms: Data from social media platforms if you log in using your social media account.
Discord Integration: When using our service within Discord, we access and store your Discord user ID, username, avatar, and other public profile information. We may also request access to messages or interactions within the activity for gameplay purposes. Our integration complies with Discord's Developer Terms of Service [https://discord.com/developers/docs/legal] and Privacy Policy [https://discord.com/privacy]. Data shared with us through Discord is used solely for providing in-Activity services and is not sold or shared beyond our listed service providers.
Server Metadata: We may access limited metadata about the Discord server where the Activity is used, such as server ID or channel identifiers, to facilitate gameplay and customization. We do not access or store message content outside the Activity unless explicitly authorized by the user.
Information from Payment Processors: To complete transactions.
How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To process your transactions, manage your account, and deliver our services.
To Improve Our Services: To analyze usage trends, develop new features, enhance user experience, and enable features such as private demo links for Kickstarter campaigns.
To Process Gameplay Data: To generate analytics and improve platform functionality.
To Ensure Security: Including rate limiting and fraud prevention.
To Communicate with You: To send you updates, respond to inquiries, and provide customer support.
For Marketing: To send promotional materials, where permitted by law.
Legal Obligation: To comply with applicable laws and regulations, and enforce our terms of service.
Sharing Your Information
We may share your personal information with:
Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and customer support. These include, but are not limited to:
Amazon Web Services to host our application data and store user content, including character sheets, images, and game session data.
Neon.tech to host our application's database. This includes data such as user accounts, gameplay activity, saved game sessions, and associated metadata. Neon.tech implements robust security protocols, and we have a data processing agreement in place to ensure compliance with applicable privacy regulations.
Fly.io to host our Discord-integrated activities. As part of this hosting process, Fly.io may temporarily process user IP addresses, device information, and related connection metadata in order to serve and secure the application.
Google Analytics for usage analysis.
Business Partners: Partners with whom we collaborate for joint promotions or services, including game developers, publishers, and marketing partners with whom we have written data processing agreements in place.
Legal Authorities: To comply with legal obligations or respond to lawful requests.
We do not sell your personal information to third parties.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your residence, including Canada and the United States. We implement appropriate safeguards for international data transfers, including Standard Contractual Clauses approved by the European Commission.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access and Correction: Request access to your personal information and correct inaccuracies.
Deletion: Request the deletion of your personal information, subject to legal exceptions.
Data Portability: Receive a copy of your data in a structured, machine-readable format.
Objection and Restriction: Object to or restrict the processing of your data.
Withdraw Consent: Withdraw your consent for data processing at any time.
Opt-Out of Marketing: Opt-out of receiving promotional communications.
If you access our service via Discord, you may also request data deletion through the Discord interface. We will honor verified deletion requests received either directly or through Discord.
To exercise your rights, please contact us at officialstuff@merchantsofplay.com.
Children's Privacy
Our services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children without parental consent.
Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
Payment Processing
Currently, all payment-related functionality is managed via Discord's own monetization tools (e.g., premium server subscriptions or Activity monetization, if applicable). We do not directly collect or store payment information at this time. Should this change, we will update this policy accordingly and ensure the use of secure, third-party payment processors. When we begin accepting payments, the relevant processors will be explicitly listed under our Service Providers.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external entities. We encourage you to review the privacy policies of any third-party sites you interact with.
Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make updates, we will post the revised policy on our website with a new effective date. Your continued access to our websites or use of our services following the posting of changes constitutes your acceptance of such changes. We encourage you to periodically review this page for the latest information on our privacy practices.
Accessibility and Compliance
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us.
Redress and Accountability
If you believe our processing of your personal information violates applicable law, you have the right to lodge a complaint with a supervisory authority. We will address your concerns and attempt to resolve any privacy issues in a timely manner.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: officialstuff@merchantsofplay.com
Cookies Policy
Merchants of Play Inc. ("MOP", "we", "us" or "our") uses cookies and similar technologies to enhance your experience on our websites, including [Insert Domain Names]. This Cookies Policy explains what cookies are, how we use them, and your options for managing cookies.
What Are Cookies?
Cookies are small text files stored on your device by your web browser. They help us improve website functionality, analyze usage, and deliver personalized content.
Types of Cookies We Use
Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Collect anonymous data to analyze website performance.
Functionality Cookies: Remember your preferences and settings.
Targeting Cookies: Deliver personalized advertisements based on your interests.
How We Use Cookies
We use cookies to:
Provide essential website functionality.
Analyze website traffic and usage patterns.
Personalize your experience.
Deliver targeted advertisements.
Managing Cookies
You can manage cookies through your browser settings or our cookie consent tool, which can be accessed via the "Cookie Settings" button in the footer of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly. Note that disabling cookies may affect website functionality.
Personalized Advertising and Opt-Out Options
We may use cookies for personalized advertising. You can opt out of targeted ads through:
Global Privacy Control (GPC): Supported browsers and extensions.
Industry Tools: Visit the Network Advertising Initiative [https://www.networkadvertising.org/choices/], Digital Advertising Alliance [https://optout.aboutads.info/], or European Digital Advertising Alliance [https://www.youronlinechoices.com/].
Changes to This Policy
We may update this Cookies Policy periodically. Changes will be posted on our website.
Contact Us
For questions about our Cookies Policy, contact us at: officialstuff@merchantsofplay.com
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